All volunteers, regardless of the stand you are in or the role you are performing, must wear the following attire. If you arrive to the venue with the wrong attire, you will be asked to purchase black pants and a white shirt from the venue. $15 will be charged to your Islander Foundation account much like the ‘NO SHOW’ penalty.

For all venues:

  • PANTS – Black (preferably NOT Jeans) – NO SHORTS!
  • SHIRT – White, collared, button up, with NO printing, long or short sleeved
  • SHOES – No open toed or open heeled shoes (preferably black dress or tennis shoes)

Target Center and Target Field concessions are run by Delaware North Corporation and require all volunteers to complete a three-part training (up to 5 hours) and pass an alcohol serving procedure test to volunteer in their stands.

U.S. Bank Stadium concessions are run by Aramark and require all volunteers to complete TEAM or TIPS training and a three-hour orientation sessions.

Xcel Energy Center concession stands are run by Levy Corp and require all volunteers to complete and pass the Levy online training course to volunteer in their stands.

Each concession corporation (Aramark, Levy, Deleware North Corporation) and venue has their own set of procedures and guidelines for handling and preparing food.
Volunteers must pass an alcohol training exam. When volunteering at alcohol-related events, please be sure to follow all guidelines you were taught in training. We cannot afford to let long lines or frustrating customers hurry us into mistakes and lack of following procedure. Make sure to ask for proper identification and verify age from all customers.

Serving alcohol requires great responsibility, and, failing to adhere to training and procedures could severely impact the Islander Foundation. Venues complete compliance checks at various stands to ensure that volunteers are strictly following their training. Non-profit organizations and/or individual volunteers who are not found in compliance could face the following consequences:

 

  • Volunteer not being allowed to volunteer any more and / or fined
  • The Foundation not getting our own stands and / or fined
  • The Foundation losing its contract with the venue to place volunteers

 

Each concession operator maintains their own training requirements. Volunteers must complete the necessary training and, if required, pass the appropriate test to volunteer at a concession stand.